What kind of side-effects are involved with electrotherapy?

Electrotherapy is an effective and safe alternative to prescription, pain control medication with NO known side-effects or risk of overdose. Patients with a history of heart disease or cardiac pace makers should not use electrotherapy without a physical evaluation of risk. In addition, overuse of electrodes may cause skin irritation.

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How often do I receive supply orders?

 In most cases, patients receive supply orders on either a quarterly or monthly basis. The type, amount and frequency of supply orders are dictated by your prescription and insurance coverage. New supplies can be requested at Obtain Criterion Products or call 800-743-0093.

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How long do electrode pads last?

Electrode use varies depending on skin condition, skin preparation, storage and climate. The effectiveness of the electrode decreases substantially with each successive use. Usually a supply order will fulfill the patient's care requirements for that period (e.g., monthly, quarterly, etc.). Instructions for use are provided with every electrode pack. Overuse of electrodes (beyond 2 to 4 applications) can cause skin irritation and decrease treatment efficacy.

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How long can I wear the unit?

Patients should always wear the unit for the length of time specified by your doctor. As long as the patient follows the prescribed treatment schedule, it is up to him or her when and where they want to use the device.
 

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Who handles the insurance claims?

Criterion handles all insurance paperwork and files claims on your behalf.
 

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