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Our Patient Care Team facilitates all
interactions between healthcare providers, patients and payors to ensure
quality service and positive patient outcomes:
1. Insurance Processing:
- Verifies patient insurance coverage
- Collects all necessary paperwork
- Processes claims for billing and payment
2. Patient Instruction:
- Reviews the prescription instructions with the patient and ensures he
or she understands how
to use the device and accessories properly
- Ensures patient comfort by answering all
questions
- Conducts frequent follow-up surveys with the
patient
to ensure patient
satisfaction
- Available for patient support
3. Patient Progress Reports:
- Directs patients to use state of the art compliance protocols
- Produces monthly Patient Usage and Health Progress Reports for his or
her health care provider's review
4. Physician Support:
- Reduces the healthcare provider's office workload by handling
administrative paperwork
- Educates office staff on electrotherapy protocols
- Can provide monthly Patient Progress Report for review
- Available for technical and protocol support
The services provided by our Customer Care Team streamlines the entire
process from the health care
provider's office to the patient's home - ensuring an easy,
cost-effective solution to pain management and rehabilitation.
∆ Back to Top
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Criterion
Headquarters
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5190 Neil Road, Suite 430
Reno, Nevada, 89502
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Telephone:
Fax: |
800-743-0093
800-573-6600 |
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- Email:
info@criterionmed.net
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